Backups & recovery

Dashboard

What the Backup screen actually exports, and how to restore.

DashboardApps → your app → Backup

The Backup screen snapshots the app's configuration — controls, flags, segments, scheduled changes, and rules — so you can restore into the same app or a Test environment. Read the on-page notes carefully:

  • The export bundles configuration and content that already appears in your dashboard.
  • Do not assume the export is safe to share externally. Treat it as internal until you have reviewed a sample yourself — future fields may include integration configuration.
  • Runtime data (devices, events, impressions) is not part of a Backup export.

Steps

  • 1. Take a snapshot before every risky change.
  • 2. Restore into a Test environment first and verify with a real device.
  • 3. Restore into Production only after the Test restore is verified.
Heads up
Practice a restore in a Test environment before you need it. A restore you have never run is not a backup.
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